Effective Date: 23/07/2025
Last Updated: 23/07/2025
By accessing our website or purchasing our services, you agree to be bound by the following terms:
1. Acceptance of Terms
By accessing our website or purchasing our services, you agree to be bound by these Terms and Conditions.
2. Services Offered
We provide live, instructor-led English and Spanish classes to global learners aged 7+. Sessions are delivered online via Zoom.
3. Booking & Payment
- Trial classes are priced at $15 USD for a 30-minute, 1:1 session.
- Full courses must be prepaid in advance via Razorpay.
- All prices are listed in USD unless stated otherwise
4. Rescheduling & Cancellation
- You may cancel or reschedule with at least 24 hours’ notice via email
- No refunds will be issued once payment is made
- If a session is missed without notice, it is counted as delivered
5. Pausing or Breaking a Course
- To pause a course, notify us 1 week in advance
- Maximum break allowed: 2 weeks per course cycle (12 sessions)
- Breaks must be requested in writing at hello@fluenteacademy.com
6. Code of Conduct
We expect respectful behavior during classes. Disruptive or inappropriate behavior may result in termination of the service without refund.
7. Intellectual Property
All lesson content, materials, and branding belong to Fluente Academy. Redistribution or reuse is prohibited.
8. Limitation of Liability
We are not liable for internet disruptions, device failures, or third-party service outages.
9. Governing Law
These terms are governed by the laws of India. However, we comply with applicable regulations in countries we operate in.